Welcome to Mandi Mittra (“we,” “our,” “us”). By accessing or using our application, website, or services (“Services”), you (“User,” “Arthiya,” “Farmer,” or “Customer”) agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By registering, accessing, or using Mandi Mittra, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and any applicable laws.
2. Eligibility
You must be at least 18 years old to use our Services.
You must provide accurate registration details, including name, firm details, mandi license (if applicable), and valid contact information.
3. Services Provided
Mandi Mittra offers digital solutions for Arthiyas and mandi operations, including:
Farmer account management & transaction records
Packaging stock management
Payment tracking & reconciliation
Real-time mandi rate updates
Integration support with Anaaj Kharid portal (where applicable)
We may add, modify, or discontinue features at any time.
4. User Responsibilities
You are responsible for maintaining confidentiality of your login credentials.
You must ensure that all data entered (farmer details, purchases, payments, etc.) is accurate and lawful.
You agree not to misuse, copy, or reverse-engineer our Services.
You must comply with all government rules and mandi regulations while using the platform.
5. Subscription & Payments
Certain Services (e.g., Pro or Enterprise plans) require paid subscriptions.
Subscription fees are non-refundable unless required by law.
Prices are subject to change with prior notice.
6. Data Privacy & Security
We use bank-grade security with encrypted storage and secure connections.
User data remains your property; we do not sell or misuse personal or mandi records.
By using the Services, you consent to data collection as described in our Privacy Policy.
7. Limitations of Liability
Mandi Mittra provides Services on an “as-is” and “as-available” basis.
We are not responsible for losses due to inaccurate entries, government policy changes, internet issues, or third-party system failures (e.g., Anaaj Kharid portal downtime).
Our liability is limited to the amount paid for the subscription in the last 12 months.
8. Termination
You may stop using our Services anytime.
We reserve the right to suspend or terminate accounts that misuse the platform, violate laws, or breach these Terms.
9. Intellectual Property
All software, designs, and content in Mandi Mittra are our intellectual property.
Users may not copy, resell, or distribute the platform without written permission.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of Punjab, India.
11. Updates to Terms
We may update these Terms & Conditions from time to time. Continued use of our Services after updates implies acceptance of the revised Terms.
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